COPYRIGHT


You acknowledge that Rebecca Iona is the sole owner or licensee of all intellectual property rights in the artwork/s and in the online shop.  Rebecca Iona holds copyright of all content in our online shop and artworks.  You must not copy, alter or reproduce any part of our online store, artwork/s, logo, or signature, nor permit any person to do so without our prior written consent.

SHIPPING & RATES


We will endeavor to ship artwork/s within the delivery time specified within your region.  The pricing below does not apply to original pieces.  Please contact info@rebeccaiona.com or phone +64 27 4824294 to arrange shipping or collection of original works.

NZ Shipping - Tracked and Insured  $6.90.  Allow 7-10 working days for delivery.

Australia Shipping - Tracked and Insured $25.00.  Allow 7-12 working days for delivery.

International Shipping (to all major cities) - Tracked and Insured $55.00.  Allow 10-15 working days for delivery.

We will not be liable for late delivery.  If you require the art sooner please contact info@rebeccaiona.com and we will try our hardest to accommodate your request.  

 

PACKAGING

All items will be packaged to ensure they reach you in perfect condition.  A4 & A3 sized prints are packaged flat.  Larger prints are rolled in hard tubes.  Framed prints are cornered, stiff card over the glass, bubble wrapped and then boxed.  Framed prints cannot be sent internationally.  Once items leave our premises and are shipped the artwork/s are at your risk.  

We take no responsibility for damaged or broken framing or glass.  All artwork is couriered at the buyers risk.

 

REFUNDS AND RETURNS


Subject to any rights you may have under the consumer law, the following terms apply:


If you received an artwork that was different to the one you ordered we will replace the one you received with the correct artwork.
If you feel the artwork is faulty, defective or has been damaged prior to shipping, we will replace the artwork (if available), offer another artwork to the same value, or offer a full refund.   

No returns will be accepted on a 'change of mind' basis, so please be sure before you buy. 
All artwork returned must be returned in original condition and packaging with documentation/ receipt of purchase. 

All returns must comply with the Consumers Guarantees Act or Fair Trading Act.
If you want to return any artwork due to the reasons stated above, you must contact Rebecca Iona by emailing info@rebeccaiona.com within 21 days of the artwork being dispatched.  You will need to provide details of why you wish to return the artwork. 

If we accept liability we will organize a courier for you to return the artwork. If we do not accept liability we will not pay for any cost involved in returning artwork.

 

COLOUR VARIATIONS


We endeavor to display artwork colours accurately on our online store.  However because colours on moniters vary we cannot guarantee that the colour on your moniter will be accurate.

 

PRICING


All prices include GST unless otherwise stated.
Prices are exclusive of shipping costs.

 

PAYMENTS AND SECURITY


Online transactions are processed through Stripe.  Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security at Stripe.

 

Our website is secured by use of SSL technology.

 

PRIVACY


When you purchase our products or use our website you may be asked for personal information such as your name, email address, physical address and telephone number  By giving us this information you will be giving consent to our using it in the manner described in this policy.  You may withdraw your consent at any time by emailing us at info@rebeccaiona.com.

We use your personal information to allow us to process your service requests, send out newsletters, personalize your visit to our website, personalize your use of our product and enable us to improve the products and services we offer.  You may opt out of receiving information from us by emailing info@rebeccaiona.com

TERMS AND CONDITIONS

CONTACT US:

 

info@rebeccaiona.com

(027) 4824294

Auckland

New Zealand

SHIPPING AVAILABLE WORLDWIDE
NEED HELP?
CALL  027 482 4294